Research can be tough and confusing at times. But if you know how to ask the right questions, then research is not so tough after all and in fact very straight forward.
You can read more about research in my previous posts.
But here you will be guided with some research questioning techniques that will be helpful when you research on 1) a situation you have identified, and 2) existing products.
These questions should lead you to a better understanding of 1) your identified situation and the people involved, 2) the existing products, and 3) what you can propose to do next.