Start Solving Any Problem with Any Entry Point

Getting started is often the hardest part. 

We’ve all felt the pressure of staring at a blank page, unsure of where to begin our design journal or project. It’s easy to fall into the trap of thinking that every design process must start from the beginning—the so-called “proper” way to do things. But that’s not always necessary. 

The truth is, you can start solving a problem from any entry point. Whether it’s halfway through the process or after you've identified a small piece of the puzzle, what matters is obtaining the context and information needed to get moving. This post will help you break through the hesitation and give you the steps to jump right in and make progress—no matter where you are in the process.

Broad Points Overview:

1. Identify the Intention
2. Identify the “Who,” “What,” and “Where”
3. Ask the “Five Whys” to Find the Root Cause
4. Verify the “Why”—Identify the Circle of Influence
5. Move Forward with Confidence

Examples:

1. Identify the Intention

Start by clarifying your intention. This can be anything from solving a common problem, like "I often lose my keys," to creating something completely new, like "I want to design an innovative pencil holder." Knowing exactly what you want to achieve helps narrow your focus.

• Example: Let’s say your intention is to organize your workspace. Your statement could be, “I want a system that keeps my desk tidy.”

2. Identify the “Who,” “What,” and “Where”

Next, establish the context. Ask yourself: Who will use this solution? What is the specific problem or need? Where will this solution be applied? Understanding these elements provides the full picture, ensuring you don’t miss key details.

• Example: For your tidy desk system, the “who” might be yourself or people who share your workspace, the “what” could be reducing clutter, and the “where” would be your desk area.

3. Ask the “Five Whys” to Find the Root Cause

Dig deeper by asking why the problem exists. The Five Whys method helps you uncover the root cause of the issue rather than just treating its symptoms. This step is critical to ensure you're solving the right problem.

• Example: If your desk is always messy, ask why five times. You might find that the root cause isn’t the lack of storage, but the habit of not putting things back where they belong.

4. Verify the “Why”—Identify the Circle of Influence

Check if the problem resonates with others. Understanding the scale of the problem and whether it affects a larger group helps validate your idea. This step helps you gauge the potential impact of your solution.

• Example: If you’re designing the desk system only for yourself, ask whether others in your household or office would benefit too. If the solution only works for you, it might have limited appeal.

5. Move Forward with Confidence

Once you have clarity and validation, it's time to act. Share your solution or problem with others for feedback. If everyone agrees that it’s worth pursuing, you’re on the right track. Now, go ahead and dive in with confidence, knowing that you’re solving a real, validated problem.

• Example: After verifying the need for a desk organizer, you design a prototype and share it with your colleagues. Their feedback helps you refine the design, ensuring that the final product meets broader needs.

Conclusion:

In design, it’s easy to feel pressured to start from the beginning, but the truth is, you can start anywhere. When you can jump in from any entry point and still move forward, you become more adaptive, innovative, and resilient. 

Follow these principles, and you'll be ahead of the game, ready to tackle any design challenge with confidence and purpose.

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