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03 January 2022

How to identify REAL 'problems'? Revisit a classic post

Save you hours of confusion frustration and useless works.
Get your Ultimate Guide to Mindmapping from Theme to Design Needs & Opportunities HERE: https://mrdanielsos.gumroad.com/l/gamlp

If you are short of time and didn't want to read a load of junk below simply click here: Two Common Blunders with regards to 'Identified Problems' to read this classic post.

Just as situations happen all the time and everywhere, and as long as there are more than one person in a space, there will always be conflicts or problems. This is human nature. We are probably the only intelligence on the planet that has caused most, if not all the problems we have in this world. Isn't it?

Most problems we encounter are self-created or self-imposed. There is a difference between lifestyle and basic needs deprivation. Many times we feel miserable or short-changed because we don't have this and that. My friend has a better phone. My colleague drives a nicer car. That family eats in a fancy restaurant. The cat has a better life than me. But we failed to recognise that we are all probably living in the most prosperous times in human history. A hundred years ago or more people probably have less than you have right now. No elevator, no escalator, no TV, no internet, no phones, no cars, and no fancy gadgets of all sorts. But were they any less happy or joyful? No. But you are miserable and sad because you did not have some of these things. Are you any less a human being than our ancestors? No. 

Unless you are really starving or live in a life threatening situations that is a different story. That requires compassion. Giving you a 100" TV with unlimited  5G internet data for all the movies in the world will not help.

So, some of the problems you may have identified from you little mindmap attempt, if you think hard enough and pay close enough attention to each one of them, they really aren't anything at all. Some passing whining about things that did not go your way or as you expected. Isn't it? Oh my desk is messy. I cannot find my pencil. The books are falling down. I cannot pick up tennis balls quickly. I need somewhere to hold my Gucci Bag. The dustbin is too far. Students are bored doing homework. I have nothing to do. The table is wet. The toys are all over the place.

All those problems listed above, yes to a certain extend brings us some inconveniences and some little irritations. But if you know how to handle yourself and your emotions, the solutions are just very simple and need no gadgets or new products. You can walk further and take that as an activity. You can stretch your arm. You can think of something else. You can take a slightly longer time. You can put things elsewhere. Buy less stuffs. Seriously what is the big deal here? Nothing. Maybe you don't have the right things for the right job. Maybe you are just lazy.

Think outward. Be more aware to being more inclusive to the people around you. What generally are people struggling with? Most people aren't even aware of problems around them and they go about doing the same thing again and again. What are those things you see are causing some of the problems you have observed? How can we make people's life better? What really are essential for a meaningful and joyful life? What aspect of our products can be made to enhance that and value-add? 

Pay attention to details. Ask 'why' to get to the root cause of any problems you initially find. You will be surprised you'll find something else that is bothering everybody.

Ok that being said, if that is too profound for you, you can really design and make just about anything. Just make sure that the situation and the problem you have identified is worth your 20 weeks of fun and toil. It must be a situation that is meaningful to you at least, and one that somehow most of your friends (and your teacher) agree that is something nice and neat to work on, and is something within your capacity and capability to transform it to reality.

Cheers. All the best.

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